Privacy policy

Last Updated: June 25, 2026

BODY BY US ESSENTIALS (“we”, “us”, “our”) operates this website and online store, including all related services, content, features, and products (the “Services”).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

By using our Services, you agree to the terms of this Privacy Policy.

🏢 1. COMPANY INFORMATION

This website is operated by:

  • Brand name: Body By Us Essentials
  • Legal company: ORCHID ESSENTIALS LTD
  • Company number: 17217689
  • Registered address: 61 Bridge Street, Kington, HR5 3DH, United Kingdom
  • Email: bodybyus9@gmail.com

We are the “data controller” of your personal information under applicable data protection laws (including GDPR where applicable).

📊 2. PERSONAL INFORMATION WE COLLECT

We collect the following categories of personal information:

📍 A. Information you provide directly

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)
  • Order information
  • Customer support messages

💻 B. Information collected automatically

  • IP address
  • Device type and browser
  • Location (approximate)
  • Cookies and tracking data
  • Pages viewed and time spent on site
  • Shopping behavior (cart, purchases, clicks)

📦 C. Order & transaction data

  • Products purchased
  • Order history
  • Refund or return requests
  • Delivery tracking information

📌 3. HOW WE USE YOUR INFORMATION

We use your personal data for the following purposes:

🛍️ Order processing

  • Process payments
  • Fulfill and ship orders
  • Provide order updates and tracking

🧠 Business operations

  • Improve our website and user experience
  • Analyze customer behavior
  • Optimize product offerings

📩 Customer support

  • Respond to inquiries
  • Handle refunds and issues
  • Provide assistance

🔐 Security & fraud prevention

  • Prevent fraudulent transactions
  • Protect our website and customers

📢 Marketing (if you accept)

  • Send promotional emails
  • Offer discounts and product updates
  • Show personalized ads

🤝 4. SHARING YOUR INFORMATION

We only share your data when necessary with:

  • Shopify (e-commerce platform)
  • Payment processors (Stripe, PayPal, etc.)
  • Fulfillment partners (including Supliful)
  • Shipping carriers
  • Marketing & analytics tools

👉 We never sell your personal data.

🌍 5. INTERNATIONAL DATA TRANSFERS

Your data may be transferred and processed outside your country, including the United Kingdom, European Union, or United States.

We ensure appropriate safeguards are in place to protect your information.

🍪 6. COOKIES & TRACKING TECHNOLOGIES

We use cookies to:

  • Improve website performance
  • Remember your preferences
  • Track user behavior
  • Analyze traffic
  • Run marketing campaigns

You can disable cookies at any time in your browser settings.

📢 7. MARKETING COMMUNICATIONS

If you subscribe, we may send you:

  • Product updates
  • Discounts and offers
  • Abandoned cart reminders

You can unsubscribe at any time via the email link.

🔐 8. DATA SECURITY

We take reasonable technical and organizational measures to protect your personal data.

However, no system is 100% secure, and we cannot guarantee absolute security.

🧒 9. MINORS

Our website is not intended for individuals under the legal age of majority in their country.

We do not knowingly collect data from minors.

⚖️ 10. YOUR RIGHTS (UK & EU CUSTOMERS)

You may have the right to:

  • Access your data
  • Correct your data
  • Delete your data
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability

To exercise these rights, contact us at: bodybyus9@gmail.com

🧾 11. LEGAL BASIS FOR PROCESSING (GDPR)

We process your data based on:

  • Contract (to fulfill orders)
  • Legal obligation (tax & compliance)
  • Legitimate interests (business improvement & fraud prevention)
  • Consent (marketing communications)

🔄 12. DATA RETENTION

We keep your data only as long as necessary for:

  • Order fulfillment
  • Legal compliance
  • Customer support
  • Business records

🌐 13. THIRD-PARTY LINKS

Our website may include links to third-party websites.

We are not responsible for their privacy practices or content.

🔁 14. SHOPTIFY ROLE

Our store is hosted on Shopify Inc.

Shopify processes your data to provide secure checkout, hosting, and analytics.

You can read Shopify’s privacy policy on their official website.

⚠️ 15. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time.

Changes will be posted on this page with an updated “Last Updated” date.

📩 16. CONTACT US

If you have any questions or requests regarding your data: